Extend policyholder servicing across your distribution network

Keep each partner’s customer experience consistent
Policyholders access their policies and servicing options through the distributor’s branded portal, keeping the customer relationship with the partner they purchased from.

Give policyholders access as soon as their policy is issued
Portal access is activated automatically within seconds of issuance, with an immediate welcome email and no need for policyholders to register manually.

Support multiple partners through one platform
Provide the same servicing capabilities across your distribution network without integrating and maintaining a separate customer portal for each partner.

Make signing in straightforward
Policyholders sign in securely using a one-time passcode (OTP), giving them access to their policies without having to create or remember a password.

Proven reduction in customer service interactions
Everything customers need after purchase, in one place
Bring customers’ policies and key servicing journeys together under each partner’s brand.
Policies and documents
View all policies purchased through the distribution partner, including active and expired coverage, and retrieve policy documents whenever they are needed.
Policy changes and cancellations
Submit endorsement and cancellation requests digitally, receive notifications and follow the status of each request in real time.
Claims reporting and updates
Report a claim through a guided digital process, receive notifications and track its status in real time through the same portal.
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Turn customer conversations into action
Use AI conversational agents to guide customers through product discovery, policy servicing and claims, connecting natural-language conversations directly to your insurance journeys.
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Product Studio
Bring insurance programs to market for different partners and markets with minimal development work.
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Distribution
Flexible distribution options, from ready-to-launch branded D2C sites to fully embedded API journeys.
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Claims Reporting
Configure digital claims reporting for each insurance product within partner journeys.
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Parametric
Design, test and launch parametric products with live data and automated payouts.
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AI Recommendation Engine
Recommend the right protection at the right moment, using real-time customer context.
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AI Conversational Agents
AI agents that guide customers from question to next step across sales, servicing and claims.
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AI Claims Processing
Automate claim interpretation, validation and decisioning within your claims rules.
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